This policy explains what personal information Noircult Shop, doing business as Noircultwear, collects when you visit https://noircultwear.com or place an order, how we use it, who we share it with, and the choices you have. It applies to all of our customers in the United States.

Information we collect

Information you give us

• Your name, email address and phone number
• Billing and shipping addresses
• Order history with us
• Messages you send to our support team

Information collected automatically

• IP address, device type, browser and operating system
• Cookies and similar technologies
• How you browse the site, such as pages and products viewed

How we use it

• To process payments, fulfill and ship your orders, and send order and tracking emails
• To answer your questions and handle returns
• To power product search on our site
• To understand site performance and improve the store
• To measure and show advertising
• To prevent fraud and meet legal obligations

Who we share it with

We share personal information only with service providers that help us run the store:

• PayPal processes payments.
• DigitalOcean Spaces stores files and images.
• OpenAI powers product search on our site.
• Telegram sends order notifications to our staff.
• Our email (SMTP) provider delivers order and support emails.
• Shipping carriers (USPS, UPS, FedEx, DHL) deliver your orders.
• Google Analytics and Google Ads set analytics and advertising cookies.

Data inventory

Selling and sharing

We do not sell personal information for money. However, Google Ads and Google Analytics cookies may be considered “sharing” for cross-context behavioral advertising under the California Privacy Rights Act (CPRA) and similar state laws. To opt out, visit Do Not Sell or Share My Personal Information.

Your privacy rights

Wherever you live in the United States, you can ask us to:

• Know what personal information we collect, use and disclose
• Access a copy of your personal information
• Delete your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information

You also have the right to non-discrimination: we will not deny service, charge different prices or reduce service quality because you used your rights. Depending on your state, you may also have the right to data portability and to opt out of targeted advertising and profiling.

Response times

• Opt-out requests: handled within 15 business days. No identity verification and no account are required.
• Other requests: answered within 45 days. If we need more time, we may extend by another 45 days and will let you know.
• Appeals: if we decline your request, email us with the subject “Privacy Appeal.” We respond within 60 days. If you still disagree, you may contact your state Attorney General.

You may use an authorized agent to submit a request on your behalf. We may ask for a signed permission from you.

Children

Our site is not directed to children. We do not sell or share the personal information of consumers under 16 without prior opt-in consent: consumers aged 13 to 15 may consent themselves, and children under 13 need a parent's consent.

Sensitive information

We do not collect or use sensitive personal information to infer characteristics about you. Payment details are handled by PayPal.

Marketing emails

Every marketing email includes an unsubscribe link. Transactional emails, such as order confirmations and shipping updates, will still be sent.

Retention and security

We keep personal information only as long as needed for the purposes above and to meet legal requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Make a privacy request

Email [email protected] or use the form below. Tell us which right you would like to use and the email address you used with us.

Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version.